Refund Policy

Turn On AI Last updated: [DATE]

We make two promises. We keep both, every time.

$199 AI checkup

If your checkup doesn't tell you something useful you didn't already know, email us within 14 days of the day we send it. You decide. We refund the full $199 within 2 business days. Once the $199 is credited toward Setup, this refund ends.

Setup

Before you pay, you get a written test plan: the calls we'll make and what has to happen on each one. It doesn't go live until it passes every test. If we can't get it to pass within 30 days, you get back everything you paid us for Setup.

The full details of the Setup promise are in Section 6 of our Terms of Service. Fees you pay your software company aren't part of this refund. They're between you and them.

How to ask for a refund

1. Email [SUPPORT EMAIL].
2. Put "Refund" in the subject line.
3. Tell us your name and business name. For the checkup, you don't have to give a reason.

That's it. We send the refund to the card you paid with. Your bank may take a few more days to show it.

The monthly plan

The monthly plan has a 90 day minimum. After that, it's month to month. You can cancel anytime, and it ends at the end of the month you've paid for. See Section 9 of our Terms of Service.

[ATTY/CHRIS: add one line here once decided: what happens to a yearly prepayment if a client cancels early.]

Questions

Email [SUPPORT EMAIL]. A person will answer.